In this new normality, modern companies have decided to implement digitization and new technologies in the workplace, obtaining the maximum benefit. One of the platforms that most companies have adopted is the intranet and extranet, thus improving the quality of the remote work environment.
Although both have the same objective: to share information and increase communication, they are not the same.
Therefore, keep reading this article so that you can better understand what it is, its advantages and what will be the best for your company.
What is an INTRANET?
An intranet is a private and secure network that can only be accessed by registered users with valid usernames and passwords, and is used by employees for internal communication and the exchange of information within a company or organization. Its main objective is to provide quick and easy access to important business data, links, databases and applications to collaborators.
The key functionality of the intranet:
Management of personnel information: Each collaborator has their own profile that includes personal data, information about their position in the company, their position in the company, department, responsibilities, etc.
Content Management: Allows you to securely store, create, edit and publish a wide range of digital content. Collaborators will be able to share documents, news, templates, guides, among others, and use them to optimize business processes.
Staff communication and collaboration: The intranet provides the ability to create sites to organize work, projects, share task progress and information. They also offer tools such as chats and video conferences.
Learning management: Allows you to organize the training of staff from the initial point of scheduling dates to the delivery of content and the evaluation of knowledge.
Self-service tools for staff: Employees can issue a series of requests through their intranet, for example: requests for equipment maintenance, sick leave, holidays, vacations, benefits, training, among others.
What are the benefits of an intranet?
- Improve communication and workflow between collaborators.
- Reduce costs and operating times.
- It favors teamwork.
- transparent culture.
What is an EXTRANET?
An extranet is a private, secure network for sharing business information with partners, vendors, customers and prospects, vendors, and other businesses. It establishes a centralized channel of communication between organizations and external parties.
The extranet can be owned, controlled, and supported by one or more organizations. Therefore, the information that is shared within the extranet is private and must be adequately protected. Security is guaranteed by incorporating firewall server management, message encryption, use of digital certificates and virtual private networks (VPN).
The key functionality of the extranet:
Collaboration with commercial partners: It can be used for the management of offers, the exchange of documents and auditing, the evaluation and approval of suppliers, among others.
Communication and self-service with customers: It is used to find and solve problems related to products and collect customer feedback. Buyers can place service orders, ask questions, use the knowledge base to find answers to common problems, and share their experience and opinions about your brand.
Extranet examples:
- Healthcare Extranet
- School extranet
- Retail extranet
What are the benefits of using an extranet?
- Management of optimized processes
- High data security
- Greater customer satisfaction
Both networks offer various advantages and have differences in terms of security, size and access, each solution will be better adapted to the needs of each company.
Now, after reading this article and being clear about what each network is for, are you ready to implement a better, successful, more collaborative and digital workplace?
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Last modified: February 9, 2022